International Shipping:
Processing Time:
Orders are typically processed within 2-3 business days after payment is received.
Shipping Time:
International shipping times vary based on the destination. Standard shipping may take 7-21 business days. Please note that customs processing times in the destination country can affect delivery times.
Shipping Charges:
International shipping charges are calculated at checkout based on the weight and destination of your order. Customers are responsible for any customs duties or taxes imposed by the destination country.
Tracking Information:
Once your order is shipped, you will receive an email with tracking information. Please be aware that some destinations may have limited tracking capabilities.
Returns:
We strive to ensure your satisfaction with our products. If you are not satisfied for any reason, you may return the item(s) within 30 days of the delivery date for a refund. To initiate a return, please follow these steps:
- Contact our Customer Service team at [modernattire@outlook.co.uk] to request a Return Authorization (RA) number.
- Clearly write the RA number on the outside of the package.
- Ship the item(s) back to us using a trackable international shipping service. The cost of return shipping and any customs fees are the responsibility of the customer.
Refund Process:
Upon receiving your returned item(s), we will inspect them to ensure they meet our return criteria. Once approved, refunds will be processed within 14 days.
Please note the following refund details:
- Refunds will be issued to the original payment method.
- Shipping charges, including any customs duties or taxes, are non-refundable.
- Depending on your financial institution, it may take additional time for the refund to appear in your account.
Contact Information:
If you have any questions or concerns about our International Shipping and Returns Policy, please contact our Customer Service team at [modernattire@outlook.co.uk].
Thank you for choosing Modern Attire! We appreciate your international business.